Privacy policy

This Privacy Policy explains how VitacioUK (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our services, make purchases, or communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.


Information We Collect

We collect personal information to provide our Services, including:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Details like billing/shipping address and payment confirmation.
  • Account Information: Username and password.
  • Shopping Data: Items viewed, added to cart, or purchased.
  • Usage Data: Information collected via cookies, such as IP address and browser details.

You may opt out of providing certain information, but this may affect your ability to use some features of our Services.


How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process payments, fulfill orders, and handle returns.
  • Customer Support: To assist with inquiries and resolve issues.
  • Marketing: To send promotional emails or ads tailored to your preferences (you can opt-out).
  • Security: To detect and prevent fraudulent activities.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Companies like payment processors, shipping partners, and IT service providers who help us operate the business.
  • Marketing Partners: To show you tailored advertisements.
  • Legal Obligations: To comply with legal requirements, such as court orders.

We do not sell or share sensitive personal information without your consent.


Cookies

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings, but doing so may limit some functionality.


Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.
  • Delete: Ask us to delete your information.
  • Correct: Request corrections to inaccurate information.
  • Opt-out: Unsubscribe from promotional communications.

You can exercise these rights by contacting us using the details below.


Security

While we take reasonable steps to protect your personal information, no method of transmission is 100% secure.


Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

  • Phone: 08446654089
  • Email: admin@vitaciouk.com
  • Address: Initial Business Centre, Wilson Business Park, Monsall Road, Manchester, M40 8WN, United Kingdom

This Privacy Policy may be updated from time to time. Please review it regularly for any changes.

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