1. What Will I Pay for Shipping?

Shipping costs are automatically calculated during checkout. Simply add items to your cart and proceed to the checkout page to view available shipping options and their corresponding costs.

• UK Mainland Shipping: A flat rate of £2.99 per order.
• International Shipping: Starting from £12.99, depending on your location. (Note: We only charge the actual shipping fees set by Royal Mail—no additional costs are added.)

2. When Will My Order Ship?

Our processing and shipping lead times are as follows:

• Small orders: 1–3 business days
• Large orders (500+ bottles or 100,000 loose bulk capsules): 5–10 business days

3. What Is Your Return Policy?

For complete details on our return policy, please refer to our Terms & Conditions.

4. What Should I Do If I Receive the Wrong Product(s)?

If you believe you have received the wrong product(s), despite our rigorous quality checks, please contact us within 72 hours of receiving your order. We will promptly investigate and resolve the issue.